Conditions of use

Conditions of using our website

1. This website promotes the business referred to on it. In these conditions, we will refer to this business as the 'Advertiser'.
2. A wide range of intellectual property rights are used in and relating to this website, including:
a. the trade marks and logos of the Advertiser;
b. the design, text, graphics and other content of the web pages on this website, together with all the web addresses associated
with those web pages; and
c. all the software used in relation to this website.
3. The Advertiser is either the owner or the authorised licensee of these intellectual property rights.

About these conditions

4. If you access or use any part of this website you agree to these conditions. If you do not want to agree to these conditions, do not
access or use this website.
5. We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any
changes. By continuing to use the website you agree to all the changes we make to these conditions.

Using this website
6. We collect and use information in line with our Privacy Policy. By using this website, you agree to the way in which we collect and use
your information.
7. You cannot use this website:
a. for any unlawful purpose;
b. to send spam;
c. to harm, threaten, abuse or harass another person, or in a way that invades someone's privacy or is (in our reasonable opinion)
offensive or is unacceptable or damaging to us, our customers or suppliers;
d. to create, check, confirm, update or amend your own or someone else's databases, records, directories, customer lists, mailing
or prospecting lists;
e. to tamper with, update or change any part of the website;
f. in a way that affects how it is run;
g. in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers' communications and technical
systems as determined by us; or
h. using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the
website works.
Disclaimers
8. You use the website at your own risk.
9. You should not rely on the website for advice.
10. As far as the relevant laws allow, we do not guarantee that:
a. there will be no problems with how you use the website; or
b. the computer or server you use to log on to the website is free of viruses or other harmful programs.
Limits to our liability
11. There is no limit to what we and the people who provide our services will be liable for if someone dies or is injured because of our
negligence or because we have committed fraud.
12. Under no circumstances will the Advertiser, the owner or operator of this website, or any of their group companies, employees, officers
or agents, or any other organisation involved in creating, producing, maintaining or distributing the website be liable for any loss of:
a. profits;
b. business or business opportunities;
c. savings you expect to make;
d. goodwill;
e. use of, or corruption to information; or
f. information.
13. If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for
any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done
or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:
a. using or relying on the website;
b. not being able to use the website;
c. any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of
incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances
beyond our control;
d. theft, destruction of information or someone getting access to our records, programs or services without our permission;
e. goods, products, services or information received through or advertised on any website which we link to from this website; or
f. any information, data, message or other material which you email, post, upload, reproduce, send, or otherwise distribute or
receive using the website.
The whole agreement
14. These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is
not valid, the rest of the conditions will still apply.
The law
15. The laws of England and Wales apply to your use of the website and these conditions. We control the website from within the United
Kingdom. However, you can get access to the website from other places around the world. Although, these places may have different
laws from the laws of England and Wales, by using the website you agree that the laws of England and Wales will apply to everything
relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country you live in.

 

ADS TERMS AND CONDITIONS

Credit Terms are to be agreed prior to any work being carried out.

All goods supplied remain the property of ADS Fleet Services Ltd until paid for in full.

All vehicles and/or goods brought into the premises /or repaired off site are considered to be with full agreement by verbal contract (by both parties) or signed for on the ADS Fleet Services Limited worksheet.

All work carried out is to the highest possible standard and will be invoiced by ADS Fleet Services Ltd. Payment of such invoice if not agreed immediately before vehicle released will be paid for in full by the 15th (fifteenth) day of the following month to which the work was carried out (IF CREDIT TERMS HAVE BEEN AGREED).

If credit terms have been agreed a 8% interest fee plus standard reference rate each and every month overdue. ADS Fleet Services Limited understands and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the above credit terms.

Unless previously agreed in writing, invoices that remain unpaid after the due payment date will be referred to a debt recovery agency. This will incur additional fees and/ or charges. Further failure to make payment will also result in being registered with credit reference agencies and may impact your ability to obtain credit.

By using our services under these terms you are agreeing to be bound by these conditions.

Please note any vehicles left at ADS Fleet Services Limited are left at customers own risk as any theft or damage to vehicles is not covered. Any vehicle left on site more than 24 hrs after being advised is ready for collection is subject to a £20 storage fee per day until collected due to our lack of storage space.

Any vehicle booked in and work authorized is at the responsibility of the (trade) customer to make payment in full prior to vehicle being released.

If a vehicle is booked in under the Trade Account ADS Fleet Services are not customer facing we do not speak to general public. Should direct contact be made by the public all fee’s automatically update to our retail fee’s (currently £55.00 + VAT per hour) and ADS Fleet Services reserve the right to change / update these fee’s without any prior notice.

Remapping 30 day free of charge refund consists of refund for remap minus the labor charges required in installing and removing the remap.

In the unlikely event a remap has not been installed and working perfectly our technology is designed to put the vehicle instantly into (Limp) mode meaning the vehicle will not drive and therefore will not be able to be driven away.

It is at the vehicle owners risk solely to drive the modified vehicle hard without allowing the vehicle to have a running in period of time of at least 1000 miles.

Zero percent finance – all parts are to be supplied by ADS Fleet Services so we can warrant the Quality of the parts unless agreed otherwise. Should any parts be non returnable the quote has to be agreed and accepted and the payment plan is to be set up taking the first payment on a debit card before any parts can be ordered.

Proof of ID is requested when setting up the finance agreement.

Once the finance agreement is in place all contact details of the finance company are emailed to the customer and any questions or queries over payment have to be discussed with Payment Assist. ADS Fleet Services Limited do not have access to the customer account under the Data Protection Act 1998.

All parts supplied by ADS Fleet Services Limited come with a 12 month Warranty against failure.

ADS Provide permanent fixes to vehicles unless stated otherwise in the invoice and in which case will state “temporary fix”. If a temporary fix has been completed at a customers request ADS Fleet Services will not accept any liability for the longevity of the repair.

If a problem is intermittent ADS Fleet Services will agree with a customer to allow the problem to develop and the invoice will state “customer to try”. This means the diagnosis is not complete.

ADS Fleet Services do not accept any liability whatsoever to faults that develop whilst in our care, should a vehicle be in test conditions for a fault and that fault causes the vehicle to fail, no accountability can be made against ADS Fleet Services Limited.

All vehicles left with ADS Fleet Services Limited are treated as in test condition therefore any actual failings of vehicle components or development of failings with a customer’s vehicle are again at no liability of ADS Fleet Services Limited.

All vehicles booked in at ADS Fleet Services Limited are covered under our insurance policy for staff members to drive legally and in the event of an accident will be covered under our insurance policy.

ADS Fleet Services conduct a diagnostic fee (currently £55.00 + VAT)  consisting of up to 60 minutes of time and is the minimum booking fee and can be amended per job prior to any work commencing. All work carried out is rounded up to the half hour interval. Verbal authority or Signature on the job card confirms you have agreed to the pricing structure confirmed on the job card. Unless requested for a written quote for continuation of work / repairs / diagnostics the amount agreed is payable upon completion of the job. ADS Fleet Services Ltd may not confirm a full diagnostic within this time due to the complexity of certain faults. Verbal agreement and or signed authority means you agree to this in full prior to work commencing.

ADS Fleet Services are a Terraclean Agent. Disclaimer: Terraclean is a professional service carried out by trained mechanics. It is for preventative maintenance use only and is recommended every 12,000 miles / 12 months, which ever comes first. As part of the Terraclean process, removing the build up of carbon from a vehicles engine may uncover underlying problems, unrelated to TerraClean. Ranstead Ltd or ADS Fleet Services Limited accept no responsibility for any underlying problems that may be discovered from a deep engine clean.

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